3. Shipping Policy

Shipping Locations

Chriss-tians Fashionstore currently ships to customers within the United Kingdom.

Order Processing

  • Processing Time: 1–2 business days.
  • Orders are processed Monday through Friday, excluding public holidays.
  • Orders placed after the daily cut-off time will be processed on the next business day.

Order Cut-off Time

  • 5:00 PM CET
  • Business Days: Monday–Friday

Delivery Time

Estimated delivery is 4–7 business days after your order has been processed.

Delivery times are estimates only and may occasionally be affected by factors outside our control, such as carrier delays, customs procedures, severe weather, or peak shopping periods.

Shipping Costs

We offer Free Shipping on all eligible orders shipped within our sales region.

Order Tracking

Once your order has been dispatched, you will receive tracking information (where available) so you can monitor your shipment.

Carrier

Our primary shipping carrier is Royal Mail. Depending on operational requirements, another carrier may occasionally be used.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete address information provided at checkout.

Damaged or Lost Shipments

If your order arrives damaged or appears to have been lost during transit, please contact our customer support team promptly. We will work with you and the carrier to help resolve the issue.


Company Information

Company Name: Chriss-tians Fashionstore

Email: info@chriss-tians.com

Phone Number: +44 20 3996 2537

Address: Waallaan 17, 9606 RM Kropswolde, Netherlands

Company Registration Number: 70053405

Customer Support Times

Monday to Friday: 09:00–18:00 (UK Time)

Saturday to Sunday: 10:00–17:00 (UK Time)

Average response time: Within 24 business hours