Introduction
Chriss-tians Fashionstore is committed to protecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use it, and the choices available to you.
Customers may have additional privacy rights under applicable law that cannot be limited by this policy.
Information We Collect
We may collect information including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order history
- Payment-related information required to complete purchases (we do not typically store full payment card details ourselves)
- Communications with customer support
- Technical information such as IP address, browser type, device information and website usage data.
How We Use Your Information
We use personal information to:
- Process and fulfil orders.
- Provide customer support.
- Communicate about orders and returns.
- Improve our website and services.
- Detect fraud and maintain security.
- Meet legal and accounting obligations.
- Measure advertising performance and improve marketing activities.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Keep the website functioning properly.
- Remember customer preferences.
- Analyse website performance.
- Measure advertising effectiveness.
You can manage certain cookie preferences through your browser settings where available.
Service Providers
To operate our store, we work with trusted service providers that help us with services such as:
- Hosted e-commerce platform services.
- Payment processing.
- Order fulfilment and shipping.
- Customer support.
- Advertising and measurement.
- Website hosting and security.
These providers process information only as needed to perform services for us.
Data Retention
We retain personal information only for as long as reasonably necessary for business operations, customer service, record-keeping, dispute resolution, legal obligations, or other legitimate purposes.
Security
We use reasonable technical and organisational measures designed to help protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
International Transfers
Your information may be processed in countries outside your own where our service providers operate. Where appropriate, reasonable safeguards may be used to help protect transferred personal information.
Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information, such as requesting access, correction, deletion, or, where applicable, objecting to or restricting certain processing activities.
To make a privacy-related request, please contact us using the details below.
Children's Privacy
Our website is not intended for children, and we do not knowingly collect personal information directly from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updated version will be published on our website.
Contact
If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact us.
Company Information
Company Name: Chriss-tians Fashionstore
Email: info@chriss-tians.com
Phone Number: +44 20 3996 2537
Address: Waallaan 17, 9606 RM Kropswolde, Netherlands
Company Registration Number: 70053405
Customer Support Times
Monday to Friday: 09:00–18:00 (UK Time)
Saturday to Sunday: 10:00–17:00 (UK Time)
Average response time: Within 24 business hours